Cancellation due to family illness

Our daughter has had a relapse of her mental illness and as her carers we need to cancel our 3 return flights from Melbourne to Sydney.
The official response is NO REFUND.

The flights are still over 2 weeks away so they could still fill the seats.

Daylight robbery!!!!

Will consider other airlines in future.

NOT HAPPY JAN !!!!!!!

Domestic
Australia-Melbourne - Tullamarine
Australia-Sydney