FLIGHT DELAYED

Travel date: 10/1/15 - Brisbane to Bali
At the airport 3 hours prior to flight and on check-in informed that flight was departing at 10am not 9.10am. OK, no problem, or I thought.. we did not board the plane until 10am and then we sat, and sat, and sat on the tarmace for over 3 hours. In that time there were approx. 3 announcements: First announcment at 11am to say that 'the paperwork was not completed and we would be taking off shortly. Second announcement at 11.45 to say that some oxygen masks were not working and this needed to be attended to. Third announcement at 12.45 to say that the problem with the oxygen masks had been attended to and the paperwork was being completed and that we should be underway shortly. We took off at 1pm. During this time the useless cabin crew did not check on the passengers at all. We were not offered water or beverages. The only compensation was free entertainment - big bloody deal, however, this trip was only the start. My return journey was even worse...

International
Australia-Brisbane
Indonesia-Denpasar (Bali)