The "nothing i can do, out of our control" company

On march 30th 2015, i was at AyersRock, Australia (close to Uluru mountain, in the center). I was waiting at the hôtel for the shuttle to bring me to the airport. It was noon. 30 minutes passed the shuttle time, we were told that the flight was canceled... No advice from JetStar... The reason was bad weather in Sydney. The flight was scheduled to be at 13:20 that day... On my side, i had to be in Sydney on march 31st to take my prepaid home trip in Canada... JetStar customer service is very poor. Employees are very respectfull, but their talking is parrot like:" There is nothing we can do", "It is out of our control"... I mean, once you have give them your money, good luck body! I talked to them twice, at home, i sent them many notes, nothing they can do. In Australia, i bought 6 flights with them (+/- 1500 au$), and i had no insurance that covers flight cancellation. I mist my flight to home and had to pay over 520au$ to change my departure day to home. I am not talking about disagreements, troubles or stress, i am talking about real money. If only JetStar had delayed the flight for 6-8-10 even 12 hours, i would have been on time for my home flight, and i would not have complain. In Australia, Ulara is in the middle of the desert, everything is owned by AyersRock. Nothing else kilometers around, that is why the airport is so small, not very busy. So, instead of delaying the flight and probably loose the half of their passengers on the way Sydney-Ulara, JetStar made a business case and choosed to transfer us on a 9:40am flight the day after... This way, they had more chances to have a full flight on both ways (Sydney-Ulara, Ulara-Sydney). JetStar looked only for their pockets ($$$) at customers expenses... They totally doesn't care about customers that bring them revenues. Their vision is very short term. If they were based in Canada, they could be sued! In total, i loosed more than 600au$ for my flight to home, hôtel & meals because JetStar decided not to delayed his flight, but canceled it. They offer me a 50au$ voucher for a next flight with them (very sarcastic). I answered them to put it in their ass!
Gérald.