Travel Alert - For Passengers Travelling to Osaka on 10 - 13 September - Singapore (English)

For Passengers Travelling to Osaka on 10 - 13 September

Last Updated: 11/09/2018 09:29 AM

Kansai Airport Terminal One Closure 

Due to a severe Typhoon (Jebi)
in western Japan, Kansai International Airport (Osaka) Terminal 1, which all
Jetstar flights operate from, remains closed after it sustained significant
damage to facilities and operational equipment. 
In light of this, all international Jetstar flights and the majority of
domestic Jetstar flights have been cancelled until 13 September
(inclusive).  A full list of cancelled
flights is below.

If your flight has been cancelled, you will be contacted
directly via sms and email with alternative options. Please ensure that your contact details are up to date by visiting the
Manage My Booking page.

UPDATE #1: Jetstar Japan will operate a limited number of
domestic services from Terminal 2 from 12 September, prior to partial reopening
of Terminal 1. A list of the limited domestic services to operate on 12 and 13
September can be found below.  All affected
passengers will be sent an sms and email informing you of the change. 

Please note: trains to
Kansai International Airport are not currently running and there is restricted
access to private and rental cars. Shuttle bus services are available between
Rinku Town Station and Kansai International Airport. For more details, please
check the airport homepage
https://www.kansai-airport.or.jp/en/.  Terminal 2 may be congested as services
resume therefore, we recommend all passengers using online check-in.
 

UPDATE #2: Kansai Airport has confirmed that Terminal 1 will
be partially reopen on 14 September.  From
this day, Jetstar will be able to operate a very limited number of services. Once
these services are confirmed we will update this travel alert immediately and inform
affected passengers via sms and email.

Our call centres are currently experiencing significant
traffic however this Travel Alert will be updated regularly with all the latest
information. If you are due to travel to Osaka in the coming days and wish to
change your travel plans, there are a number of options available to assist -
please log into Manage My Booking with your booking reference number to look at
flight options.
 

Our aim is to resume all our
scheduled flights as soon as it is safe for us to do so however, we expect it
may take some time to resume a full schedule.

We apologise for any
inconvenience caused.

Jetstar Japan
Domestic Flights Operating from Terminal 2

Flights from Osaka
(Kansai):

 

Date

Flight number

Route

Schedule

Remarks

12 September

GK351

KIX=OKA

11:55
14:00

Delayed by 3:45

GK204

KIX=NRT

15:15
16:35

Delayed by 1:10

GK200

KIX=NRT

17:40 –
19:00

Delayed by 10:05

GK210

KIX=NRT

20:40
22:00

 

13 September

GK351

KIX=OKA

11:55
14:00

Delayed by 3:45

GK204

KIX=NRT

15:15
16:35

Delayed by 1:10

GK200

KIX=NRT

17:40 –
19:00

Delayed by 10:05

GK210

KIX=NRT

20:40
22:00

 

Flights to Osaka
(Kansai):

Date

Flight number

Route

Schedule

Remarks

12 September

GK203

NRT=KIX

09:40
11:10

 

GK207

NRT=KIX

12:45 – 14:15

 

GK350

OKA=KIX

14:45 – 16:45

Delayed by 3:50

GK7301

NRT=KIX

18:15 – 19:40

 

13 September

GK203

NRT=KIX

09:40 – 11:10

 

GK207

NRT=KIX

12:45 – 14:15

 

GK350

OKA=KIX

14:45 –
16:45

Delayed by 3:50

GK7301

NRT=KIX

17:25
18:55

 

Full list of
cancelled flights

GK:
Operated by Jetstar Japan


3K
:
Operated by Jetstar Asia Airways


BL
:
Operated by Jetstar Pacific Airlines


JQ
:
Operated by Jetstar Airways
 

Flights
from Osaka (Kansai):

DATE

ROUTE

FLIGHT

DESTINATION

10-Sep

Domestic

GK200

Narita

 

 

GK351

Okinawa Island

 

 

GK153

Sapporo New Chitose

 

 

GK553

Fukuoka

 

 

GK204

Narita

 

 

GK157

Sapporo New Chitose

 

 

GK210

Narita

 

International

JQ16**

Cairns

 

 

BL165

Hanoi

 

 

BL621

Hanoi

 

 

3K764

Manila

 

 

3K722

Taipei

 

 

GK63

Hong Kong

11-Sep

Domestic

GK200

Narita

 

 

GK351

Okinawa Island

 

 

GK153

Sapporo New Chitose

 

 

GK553

Fukuoka

 

 

GK204

Narita

 

 

GK157

Sapporo New Chitose

 

 

GK210

Narita

 

International

BL620

Hanoi

 

 

3K722

Taipei

 

 

3K778

Clark

 

 

GK63

Hong Kong

12-Sep

Domestic

GK153

Sapporo New Chitose

 

 

GK553

Fukuoka

 

 

GK157

Sapporo New Chitose

 

International

3K724

Taipei

 

 

3K722

Taipei

 

 

BL621

Hanoi

 

 

JQ16**

Cairns

 

 

GK63

Hong Kong

13-Sep

Domestic

GK153

Sapporo New Chitose

 

 

GK553

Fukuoka

 

 

GK157

Sapporo New Chitose

 

International

3K724

Taipei

 

 

3K778

Clark

 

 

3K722

Taipei

 

 

BL165

Da Nang

 

 

GK63

Hong Kong

Flights
to Osaka (Kansai):

DATE

ROUTE

FLIGHT

ORIGIN

10-Sep

Domestic

GK203

Narita

 

 

GK350

Okinawa Island

 

 

GK150

Sapporo New Chitose

 

 

GK207

Narita

 

 

GK554

Fukuoka

 

 

GK156

Sapporo New Chitose

 

 

GK211

Narita

 

International

JQ15*

Cairns

 

 

BL620

Hanoi

 

 

BL164

Da Nang

 

 

3K721

Taipei

 

 

3K763

Manila

 

 

GK64

Hong Kong

11-Sep

Domestic

GK203

Narita

 

GK350

Okinawa Island

 

GK150

Sapporo New Chitose

 

GK207

Narita

 

GK554

Fukuoka

 

GK156

Sapporo New Chitose

 

GK211

Narita

 

International

JQ15*

Cairns

 

 

BL620

Hanoi

 

 

3K721

Taipei

 

 

3K777

Clark

 

 

GK64

Hong Kong

12-Sep

Domestic

GK150

Sapporo New Chitose

 

 

GK554

Fukuoka

 

 

GK156

Sapporo New Chitose

 

International

3K723

Taipei

 

 

3K721

Taipei

 

 

BL164

Da Nang

 

 

JQ15*

Cairns

 

 

GK64

Hong Kong

13-Sep

Domestic

GK150

Sapporo New Chitose

 

 

GK554

Fukuoka

 

 

GK156

Sapporo New Chitose

 

International

3K723

Taipei

 

 

3K777

Clark

 

 

3K721

Taipei

 

 

BL620

Hanoi

 

 

GK64

Hong Kong

*Flight
JQ15 from Cairns to Osaka have been cancelled and replaced by flight JQ7015
from Cairns to Tokyo (Narita Airport)



**Flight JQ16 from Cairns to Osaka have been cancelled and
replaced by flight JQ7016 from Tokyo (Narita Airport) to Cairns.


(Last updated: September 11, 2018
at 17:30 SGT)