Travel Alert - Suspension of flights to and from mainland China - Singapore (English)

Suspension of flights to and from mainland China

Last Updated: 01/02/2020 07:41 AM

Shantou
and Haikou

Following the
extended restrictions implemented by Singapore’s 
Ministry of Health on 1 February 2020, Jetstar Asia will suspend all
remaining services from Singapore to mainland China – Shantou and Haikou –
until 31 March 2020, when the situation will be reviewed again.

All scheduled
services from Haikou to Singapore will operate from 1 Feb with the final flight
scheduled for 8 February 2020.

A reduced number
of services from Shantou to Singapore will operate on 1, 5 and 7 February with
the final flight on 7 February 2020.

All customers
impacted by these changes will be contacted directly by SMS and/or email and
will be able to cancel their bookings and obtain a full refund or credit
voucher. 

All Singapore
residents and long-term pass holders, who are in Shantou or Haikou and are
currently booked on a return flight after 7 and 8 February respectively, will
be contacted and offered the opportunity to change their flight and return to
Singapore before the suspension is applied. 

Please note



For the following groups of travellers, please
note the additional restrictions as announced by the Singapore
Ministry of Health on 31 January 2020 .

    • New visitors with travel history in mainland
      China or with PRC passports

    • Returning residents and long-term pass holders
      with travel history in China