24 Hours I'll Never Get Back

After a great week on Boracay Island, Philippines, My wife and I were due to fly out of Manila on Sat 5 Jan at 5pm. Got a text message that same morning saying flight had been delayed by 3 hours now leaving at 8pm. Not ideal, but shit happens.
Logged in that afternoon to check in on line only to be advised that the flight had now been cancelled and was rescheduled for 5pm the next day. Totally unacceptable considering we had no where to stay, the revised flight would get me back to Sydney on Monday morning 30 minutes before I was due at work, and the simple fact that I just wanted to leave that stinking shit hole called Manila! If I had not tried to check in on line, I would have only discovered this once I got to the airport.
After forking out $280 for a place to sleep that night and further spending money (taxis, food, etc), we arrive at the airport on time the next day just wanting to go home. The flight is delayed by a further hour...surprise, surprise!!
Because of this delay, we arrive in Darwin with only 40 minutes before our connecting flight to Sydney. After clearing customs we rush to the domestic check in counter only to be told that check in for our flight had closed. After serious pleading, we are allowed to check in and fly the last leg of a forgettable journey.
I have travelled to all corners of the earth and I must say that I have never come across an airline as unprofessional and incompetent as Jet Star. They have no regard for their customer's future itineraries and plans. The company is an embarrasment to themselves and Australia, not to mention Qantas. I vow never to fly with them again and will make every effort to convince other travellers to do the same. My advice is to spend the little bit extra and fly with an airline that knows what they're doing.

Richard

International
Philippines-Manila
Australia-Sydney

Comments

Forgot to mention above

Forgot to mention above another disgraceful episode I had with Jet Star 2 years ago. My wife and I were booked to fly from Sydney to Phuket for a holiday. Get to the airport and are told that the flight has been over booked. My wife could go today but I would have to go home and fly tomorrow. Can you believe they would even suggest that! Sure... no problem, put my wife on her own on a plane to a third world country and I'll just catch up with her tomorrow!!!
Anyway, after 30 minutes of pleading and arguing, we both got on the flight.
Absolute disgrace Jet Star!!