Further to our complaint re Jetstar causing us to become "Overstayers" in Bali, I can happily report that Aisha - Jetstar Customer Care Analyst has been very efficient and helpful in refunding us the $492 we were charged to change our flight unnecessarily, and in addition has refunded us the $60 "Overstayers Fine".
WELL DONE JETSTAR
Allan and Liene Prince
Palm Cove
Cairns
International
Australia-Cairns
Indonesia-Denpasar (Bali)
Comments
Yes,as I contacted them and
Yes,as I contacted them and made a huge thing about your case. Please look on Facebook on your New Friends requests. I.live also in Bali and this was not correct what had happened to you.
Tell Aisha that I'm still
Tell Aisha that I'm still waiting for a refund 6 years later.
Who is So she sorry?
Who is So she sorry?
Aisha
Aisha