Booked six months prior to leaving on 28th March 2011.Suprise 40th birthday party on friday 1st April.Jetstar changed return flight from Saturday 1530 - 6000 am. resulting in not able to go to party because of having to leave hotel at 4am to get to airport.
No use leaving at 4am so jetstar have changed flight to friday at 1530.No party and a complete wate of holidays and exspense.
Thank you jetstar for our only holiday of the year ruined by cancelling Saturday flight.
Domestic
Australia-Cairns
Australia-Sydney
Comments
Umm just get them to change
Umm just get them to change it to Sunday the 3rd or something. If they cancelled or schedule changed your flight they should be able to move it to the next available service for no charge.
Yes Danna, they SHOULD be
Yes Danna, they SHOULD be able to do that and any other better / more professional / more competent airline could. But this is Jet Star so they squeeze as much money our of you as they can.
When schedule changes effect
When schedule changes effect plans, you can get a refund or credit when you show them the birthday party invite. The same thing happened to a friend of mine and they sent in an explaination letter and copy of the invite and the problem was sorted.