Jet Star Sucks

http://www.jetstarsucks.com/alternative-airlines-other-than-jetstar

Beware, their policy is TOTALLY SCREWED UP AND INCONSISTENT. I have flown Jetstar 30 or so times internationally around South East Asia, and I've ended up having to purchase an entirely NEW ticket 3 times... before I said screw it, I'll never fly them again, regardless of how much I have to pay to circumnavigate them.

The worst part about it is.... all 3 times I've been corned and denied being able to board, and having to purchase a new ticket, their is a distinct look of glee that overcomes them. You can see them suppressing a smile and delight in having screwed you badly.

I was asked to crew on a yacht from Phuket down to Singapore. I didn't know how long the trip would take, or how long I would stay in Singapore to help transfer the yacht to a new owner. So purchased a one way ticket with Jetstar from Sydney to Phuket. Then once in Singapore, I my plan was to simply fly 1 way back either via Air Asia or Virgin or Jetstar.

Well, seems Jetstar doesn't like the competition. They wouldn't let me board my flight from Sydney to Phuket... why? Because I didn't have a return ticket. I explained I would be on a yacht down to Malaysia then Singapore, and that my passport gives me a 30 day visa on arrival for all 3 countries, they didn't care.

Forced me to purchase a ticket DEPARTING phuket to Singapore, which was the cheapest at the time, right there on the spot, or they wouldn't let me board. So I was forced to do it, even though I would have no need for the ticket.

Here is a list of discount carriers that fly the same routes as Jetstar, I recommend to everyone traveling around South East Asia to not support Jetstar and instead, put their money into a carrier that actually cares about customer satisfaction and doing the right thing.

http://www.jetstarsucks.com/alternative-airlines-other-than-jetstar