I booked a flight well before Mt Rinjani became active. The evening before my morning departure I was emailed and it was green light all Thunderbirds are go for Denpasar!Arrive the next morning and the flight was cancelled. I was than told I could rebook a flight for the next day! Not good enough Jane as I have a flight that morning to catch enroute from Denpasar to Flores Island,so I asked could I get a refund and they said, "Yes!" Ready for the catch......a $100 voucher which could only be redeemed within 6 months to purchase another ticket with the one and only Jetstar! My next lot of leave was in 12 months time, "Not good Jane!" So I took a week of long service leave within the 6 month time frame because I was not going to let Jetstar take money off me I had already lost and I am on the final leg back home using the $100 voucher!
Who saved the day for me when my flight was cancelled...."AIRASIA" was flying on the day Jetstar cancelled. On arrival to Denpasar that day weather conditions was Cavok a terminology used in aviation to describe good visibility. I think what was really going on that day was Alan Joyce and his merry pilots where having an all male bonding session at Alans juccuzzi.
Good bye Jetstar........bye bye
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hi there join the club my
hi there join the club my post is on here somewhere. my advice make a complaint [ its a pain in the arse] but do it and keep going till you get what you want , TIP ring the aviation ombudsman a very nice woman who will help you. I am in to my 4ht month fighting with jetstar pus wankers and have had a little win and still going for the rest of the money they owe . Never say die.