Jetstar knocks back 12 year old

2 years ago I booked my son with jetstar and soon realised jetstar doesn't carry unaccompanied minors.....no refund so i swore I'd never fly with them. Since then my son has flown 3 times a year with virgin or quantas. Today my sons father booked a flight for him with jetstar, jetstar states 12+ can travel unaccompanied but when I go to send him off I'm told he can't fly without proof he's in high school! Wtf he's 12 so what's it matter! My sons step mother travelled 4 hours to get him, only to realise he couldn't fly! What a waste! Now there are 5 of us who swear never to fly with jetstar! No matter how cheap, they're rip offs!

Domestic
Australia-Townsville
Australia-Sydney

Comments

Absolutely clear link on

Absolutely clear link on their website about unaccompanied minors. Black & White.

Look - I get frustrated with Jetstar too, but so many people complain on this website and blame Jetstar - simply because they didn't read the fare properly / clicked on wrong button / entered wrong dates / arrived late. Read!