From email friday cheap fares I no oked my regular flight to Melbourne from Newcastle only to discover I had been booked in the wrong direction. Was told by the useless phone staff that that was too bad and it would costme another $738 to change. They admitted it has happened before but won't compensate unless there are other complaints so has anyone else had this happen to them from Friday 11/10 sale page?
Domestic
Australia-Newcastle
Australia-Melbourne - Tullamarine
Comments
It happened to me last Friday
It happened to me last Friday 22/11 from their sale page. Did you get your money back?
No they were so unhelpful we
No they were so unhelpful we never got our money back and u would never fly with them again there staff are the must arrogant I have ever experienced. It cost us over $400