Jetstar lost my bags, promised to cover costs during interim period. Only problem is I can only email them for compensation, their trick is, they just don't reply, been waiting a week now.
Contact center tell me there's no update, i have to demand they ask baggage services, who don't update their system... i sometimes find out little bits of info from them, re: last scanned destination.. but they always say 'we'll call you'... which they don't.
International
Vietnam-Ho Chi Minh City
New Zealand-Auckland
Comments
Update: one email received,
Update: one email received, claiming compensation, sent away 2 weeks ago, no contact, no receipt confirmation, nothing
Has there been any update on
Has there been any update on your case? I am in exactly the same predicament!