I turn up at the airport for my 11am flight . Told it had been cancelled ( at 10.30 am ) . Earliest available flight 5 hours later . Hand on heart . Nothing available earlier . Groan ! Over coffee in airport lounge I decide to look at the Jetstar site and low and behold there are seats available on ealier flights albeit at several hundred dollars more . I ring and have a dummy spit and get rescheduled to an earlier flight but really is this neccessary ? Can we not just tell the truth . Obviously I should have had a dummy spit at the check in counter . They must have figured I was a complete sucker and stuck me on the last available. Also the rudeness of the staff was to be believed . You would have thought I was on day leave from Long Bay.And apparently a glass of water on the flight was a request too far. I must be really stupid as it is not the first time this has happened but it is definitely the last!
Comments
Get on flight with infants
Get on flight with infants early before 9 am for 9:15 departure to Denpasar
10:34 am still sitting in plane
Apparently a loading problem then paper work
Maybe employ more staff
Beyond frustrating.. And very difficult with so many young ones on plane