No refund of anything that you paid but you cannot fly.

Submitted by Baey See Hion on Mon, 08/07/2013 - 01:47

I have booked ticket from jetstar + travel insurance but failed to fly due to some reason before that date. I called 1 month before my fly date to ask for refund but they wont entertain me. So I also ask for airport taxes and travel insurance but no refund too.

Just a cautious us words to anyone, do not buy their travel insurance that bundle with the ticket. You can buy it before you fly to avoid too much money being "EATEN" by Jetstar.

International

Singapore-Singapore

Taiwan-Taipei

Comments

I have made regular trips

Submitted by Maxi Joy on Fri, 12/07/2013 - 23:51

I have made regular trips o/seas before thinking jetstar was the cheapest even with their find a cheaper flight scam and they will discount you, you will need a legal advice to work out the conditions , if you have patience you can find cheaper deals and better flights ,I just recently flew with a differant carrier and saved about $300 which seemed like a first class flight compared to jetstar more freindly service onboard entertainment meals and BLANKET and pillow FREE all part of the service and no stress about luggage which is a number 1 scam with jetstar ,I was even able to change my return ticket with no fee ,I wont mention the name of the flight because I know jetstar staff monitor this website , but I will tell you i got the flight through ONETRAVEL it was easy and no hassles ,if you need to call them use skype if u have a subcription it can be a lengthy wait up to 20 minutes but when u get through the service is friendly. most of the time you think jetstar is cheaper until you get to final payment.