VERY GRUBBY THIS AIRLINE - ACTUALLY STEALS YOUR MONEY AND DOESN'T CARE ABOUT THEIR CUSTOMERS!

I was trying to book a flight from the Sunshine Coast to Melbourne in November 2017 and near the end of the complicated booking the Jetstar site crashed. I tried again after waiting a several minutes and the same thing happened. I needed to get to Melbourne the next day so I went on to the Virgin site and checked for a flight. Instead of spending 30 mins trying with no luck, I was able to do the whole process smoothly without any add-ons all in less than 10 mins and for nearly $200 less than Jetstar's price.
Next time you are flying don't be sucked in by Jetstar's advertised price because it is really a lie. You can just about count on an extra $150 in add-ons. Make sure you check out Virgin's quoted price.
And even worse Jetstar charged me for that expensive flight even though their site crashed and I couldn't get a ticket! I found it on my Bank Statement when checking my account the next day.
We can't let dirty companies like Jetstar get away with this behaviour. They are treating us like fools.
I called and sent my letter a month ago and haven't heard anything. The ACCC should wake up and take a good look at Jetstar's practices.
JETSTAR HAS BECOME A VERY GRUBBY AIRLINE OVER THE LAST 6 YEARS. I FOR ONE HAVE THE PROOF. SCREENSHOTS OF ALL THE ONLINE CONVERSATIONS SHOWING THEIR ARROGANCE.
If you are interested in a class action against Jetstar on a No Win No Fee Basis you can email me at stevesuter@me.com and share your grief.