Whos is the apporopriiate governemtn authority to complaijn about Jetstar to?

You may want to learn how to spell before writing any complaints.

Government authorities have more important things to worry about such as natural disaster recovery, world poverty and unfair imprisonment, defence forces,etc. They don't want to hear about someones bad experience with Jetstar because that person has know idea how air travel works. I would much rather know that children in third world countries are not starving to death than knowing you got your say about what you think of Jetstar.

Government authorities have more important things to worry about such as natural disaster recovery, world poverty and unfair imprisonment, defence forces,etc. They don't want to hear about someones bad experience with Jetstar because that person has know idea how air travel works. I would much rather know that children in third world countries are not starving to death than knowing you got your say about what you think of Jetstar.

Hi "No One Cares", you say that government authorities have more important things to worry about like natural distaster recovery, world poverty, unfair imprisonment and defence forces. Guess what?
Natural Disasters - More money is sent overseas to aid foreign disaster recovery than will be spent to help our own people in Queensland. What crap.

World Poverty - People are still poor and dying from malnutrition.

Unfair Imprisonment - When was the last time the Australian government was able to free one of our citizen's from a foreign jail? If you know, please advise.

Defence Forces - Being killed daily in Afghanistan and the government simply send a representative to the funeral.

Given the state of these "important things", there seems to be spare time to look at poor service industries like Jetstar.

Hi Fart

You and people like you are morons

Fortunately for the majority of Australians, the government shares this view

Jetstar exists to keep people like you out of Qantas jets.

Fart,
You obviously missed the point in your small little mind there. I will not justify each of your responses as it will be to difficult for a you understand. However rest assured the government has no time for sooks who make flying look like an olympic sport. Next time you decide to go and whinge at someone, buy a newspaper instead and read it. You may even be embarrased that you wrote those responses as they are so incorrect. Cold hearted people like you are the problem, not Jetstar.

Shocked by these reports - there are 2 sides to every story. Half the people here actually have no idea how the industry works and expect full service airline services from a low cost carrier. They fail to read their fare rules, and fail to do their research regarding policy before booking.

Is it true that if you fly Jetstar that you will contract herpes? For f*ck sake, don't touch anything and don't sit on anything.

Many of the comments here are incorrect. The government is in fact very much interested in airlines performance. That includes safety & arrival and departure times. In some case airlines can justify cancellations and delays. However many cancellations are made simply because flights are not full enough to be commercially viable yet the airline was still offering seats on it two hours prior to schedule. As for fare rules there are some rules that under certain circumstances are quite unfair yet under other circumstances they can be fair. What the airline does not do is differentiate between these two circumstances. In this case rules that are unfair can be contested as it is not legal to include in contracts clauses that are in fact unfair. Its not all just a matter of covering ir with the one blanket as jet star would do. the have to be able to see the differences and deal with them accordingly sadly they don't have people of that caliber working there and until the do all passenger will be treated badly. As for the suggestion no compensation should be payable for delays or cancellations i am afraid that the discount airlines dont agree with that comment as demonstrated by their very own actions when the sent a bill for $500,000 to Airservices Australia saying some delays were caused by them. Seems they want one rule for themselves and another one for their customers but thats understandable given what we read on this site.