Won't send Tax Invoice!

Submitted by Joshua Lon Ho Kee on Sat, 13/05/2023 - 22:05

Hey guys, In need of some help.

Has anyone else here had troubles getting tax invoices from Jetstar? Every time I request one I get sent a flight itinerary with NO invoice attached? I've tried 10+ times and the same thing keeps happening! Any fellow Australians know what hoop I need to jump through to make this happen?

Please come through for me!

International

Australia-Melbourne - Tullamarine

Indonesia-Denpasar (Bali)

Comments

If a customer asks for a tax

Submitted by Kr Wong on Fri, 19/05/2023 - 22:52

If a customer asks for a tax invoice, you must provide one within 28 days, unless it is for a sale of $82.50 (including GST) or less.

https://www.ato.gov.au/business/gst/tax-invoices/

Please report it to ATO and keep your evidence of making request for tax invoice. Once you requested once, there is no need to follow up with Jetstar anymore. Once 28 days are passed, then log the case to ATO.