Jetstar Complaints

We travelled on a 9:25pm flight from Bangkok to Melbourne, flight was delayed, that didn't create any issues as these things happen. Once on the plane the attendants were scarce the entire time apart from when they served tea and coffee in the morning and threw our preordered food in our tray table which was pathetic. No one was asked if they would like to order anything off the menu. When I asked if I cld use the 3 spare seats behind me to lay down as I was suffering pain they said no and gave me a blanket. When I looked at the seats later a jetstar staff member was fast asleep across...

Multiple delays ending up in over 10h of waiting time unable to exit extremely bad Melbourne airport to catch some fresh air. Missed the connection in Bangkok. The chaos started early upon my arrival at the airport, unable to check in on the kiosk the Jetstar employee at the counter was crazy rude, didn't even know if they are affiliated with Turkish Airlines (my connecting flight from Bangkok). When they resolved that doubt they told me my bag was going all the way to Zagreb and it was also confirmed by the employee at the gate when I realized I'm missing the connection flight. They were...

My partner is flying on 19/12/16 from Melbourne and the flight schedule was to depart at 2:45pm and arrive at 7:50pm. Then it was announced delayed to depart at 4:30pm and arrive at 9:45pm.

Then they announced again that it would depart at 6:30pm, arrive at 11:45pm.

Then again, depart at 7:15pm and arrive at 12:30am 20/12/16.

Then now depart at 12:5am 20/12/16 and arrive Bangkok at 6:05am on 20/12/16.

So this is completely bullshit. Never fly Shitstar ever again!!!

Jetstar is beyond a joke ive been flying with them every week for the last 8 months and would have to say 70% have been significantly delayed, the new planes however are the absolute last straw the seats are pathetic, rock hard, tiny F.U. Jetstar

Last time I flew Jetstar from launceston, experienced a 3 hour delay ...check in staff commented they were running one plane short all day . Now waiting for my sister flight 740 from Launceston due 7.30 pm....delayed until 1230 am...5 hour delay!! I've been warned no more Jetstar

I haven't even got on my Jetstar flight yet and already running into huge hassles with this airline. Their lack of transparency is likely due to their poor customer service - they don't want to hear any complaints from customers! BTW, a lot of the contact numbers provided for them here don't work. Their registered business name is Jetstar Airways Pty Ltd, ABN 33 069 720 243, ACN 069 720 243 and the head office is actually registered with ASIC as being at Mascot (Sydney Airport) NOT Melbourne.
This trip will be my first and last with this airline and I'll make sure I tell all my...

Actually, I'm undergoing a bad moment for credit card verification with Jetstar.
I will go to Thailand this December, looking for a cheaper flight, I had chosen to book Jetstar because it had my option when I was booking at that moment. At first, I was damn happy because it was cheap. Anyways, it's not a direct flight going to Thailand because it will have a stop over in Singapore, where it will take only six hours, and with this it was okay until I found out it will give me a total headache. For booking this flight, I asked my sister to use her credit card, if I have known it...

Had to make a video. I am beyond livid.
https://youtu.be/PUKkhz4uvXA

My Tokyo to Sydney flight was cancelled and I had to buy another ticket as the offered replacement flight was one week later. I contacted Jetstar upon my return to Sydney to obtain a refund and was refused on the basis that I purchased a cheap ticket. JETSTAR YOU ARE A CHEAP AIRLINE AND I WILL TELL EVERYONE NOT TO FLY WITH YOU

I'm a regular flyer between from Sydney to Brisbane and always try and catch the 6am JQ810 flight. I have noticed that on three random occasions I was unable to use the web check-in service. Specifically the error message is:

"Due to specific seating requirements for your flight Jetstar's mobile and web check-in options are not available at this time. please use a Jetstar check in counter at the airport on the day of your flight departure to finalize your flight check-in process."

Firstly: I don't have ANY specific seating requirements. I just want any seat you give to me....

2 delayed flights to and from Bali. Very little notice given, under 24hours makes it near impossible for you to change and they do nothing so they always leave it until the last minute to tell you there is 'maintenance' delaying the flight.
The 1st was 8 hour delay meaning we lost a full day, could not get a transfer or any help from jetstar. Phone staff very rude, no doubt because all they deal with are complaints about their terrible service.
When we finally arrived in Bali we waited 2 hours for luggage.. no one with information for us as to why it was taking so long or if it...

It has taken me some time to digest the POOR RESPONSE that Jetstar have sent to my Mother after she sent a complaint in regards to the physical attack she received while travelling on flight JQ943 from Cairns to Melbourne and seated in seat 3C on 18th August 2016. The plane was delayed for some 2 hours and the women sitting directly behind my mother was loud and continually mouthing off with loud abusive language and continually kicking her seat. During the whole 2 hour period prior to take off as the flight was delayed due to an earth tremour in Townsville, the Jetstar staff did nothing...